Legal
Privacy Policy
How ByteLab Technology collects, uses, and protects your personal information.
Last updated:
Introduction
ByteLab Technology ("ByteLab", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website bytelab.tech or engage our services.
By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, and phone number submitted through our contact form.
- Usage data — pages visited, time spent on the site, browser type, and IP address, collected automatically through standard web server logs.
- Communications — any messages or enquiries you send us.
We do not collect payment information directly. Any payments are processed by third-party providers subject to their own privacy policies.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request.
- Send transactional communications related to your engagement with us.
- Improve our website and services.
- Comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies
Our website may use essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though some features of the site may not function as intended.
Data Retention
We retain personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 12 months unless you request earlier deletion.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal information.
- Object to or restrict how we process your data.
To exercise any of these rights, please contact us at privacy@bytelab.tech.
Third-Party Services
Our website may use the following third-party services, each subject to their own privacy policies:
- Resend — for transactional email delivery.
- Google reCAPTCHA — for spam prevention on our contact form.
Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
ByteLab Technology Email: privacy@bytelab.tech Phone: +1 (828) 391-9877